Your Customer Success
Recruitment Partner
Your Customer Success

Why is A-level Customer Success talent essential for maintaining competitiveness? Cultivating robust, early relationships with customers and ensuring they fully recognise the business value of their investments results in enhanced retention rates, greater product adoption, heightened advocacy, and the creation of enduring, long-term value. You evolve from being a mere service provider into a trusted strategic partner.

of customers are more likely to make a repeat purchase after a positive experience 

– Salesforce

of future revenues come from 20% of existing customers

– Gartner

Deliver Outcomes, Not Products & Services

If your business aims to establish a formidable Customer Success team or enhance your existing one, the quest for the right talent to effectively oversee, expand, and nurture your client base becomes paramount. These roles frequently call for individuals with a blend of experiences, skills, and sector-specific backgrounds. However, it’s essential to recognise that prioritising adaptability and the ability to transfer skills can be equally advantageous, sometimes even more so, than domain expertise alone.

Customer Success
Recruitment Expertise
Customer Success
  • Customer Success Manager
  • Customer Onboarding Specialist
  • Sales Data Analyst
  • Client Relationship Manager
  • Customer Experience Manager
  • Revenue Operations Manager
  • Director of Revenue Operations
  • Customer Success
  • Operations Analyst
  • Customer Retention Specialist
The Sales Recruit Partners
advantage
The Sales Recruit Partners
Tactical Approach
Strategically planned, highly resourced and laser targeted headhunting processes.
Market Mapping
Our dedicated research team perform deep market dives to uncover hidden customer talent.
Offer Management
We manage every step of the verbal, written offer presentation & negotiation process.
Salary Benchmarking
Comparative industry compensation & incentives benchmarking analysis & advice.
Background Screening
All shortlisted candidates are background checked via in-house & third party screening methods.
Hiring Guarantee
Industry leading 6-month replacement guarantee. 12 months for leadership appointments.
Opportunity Prospectus
A professional designed position & marketing document to engage with top customer success talent.
Professional Assessments
Complementary cognitive, behavioral, emotional intelligence & leadership assessments.
Non-Solicitation Policy
We contractually commit never to solicit individuals placed into our client organisations.
Sales Recruit
CLEAR RANK™
Sales Recruit

To holistically evaluate candidate fit, we have developed the Sales Recruit CLEAR RANK assessment system for shortlisted candidates. The Clear Rank system is based on five key quality dimensions, and candidates receive a score between 1 and 5 on each dimension.

Click here to view our nine-phase search & selection process

ULTURAL FIT
Measures work ethic, communication style, motivation, personality profile.
 
ONGEVITY
Measures stability, career trajectory, potential tenure, compensation profile.
 
XPERIENCE
Measures overall career  credentials, achievements, & previous company pedigree.
 
ttitude & Aptitude
Measures soft and hard skills considered to be essential traits dictated by the brief. 
 
EFERENCES
Measures quality of “front ” &  “back ” door references that can validate work history and achievements.
 

Companies Served Since 2004

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Completion Rate

0%

Hire Retention - 2 years

0%

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