March 26, 2023

9 Essential Skills of a Customer Success Manager

Customer Success Managers (CSMs) play a critical role in ensuring customer satisfaction, retention, and growth. Here are 9 essential skills of a successful CSM:

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POSTED BY

Sales Recruit Partners

March 19, 2023

Seven Critical Customer Success Strategies

Customer success strategies are a set of tactics and approaches that organisations use to ensure that their customers are satisfied with their products or services. Here are some effective customer success strategies that businesses can implement:

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POSTED BY

Sales Recruit Partners